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Customer service charter
Who we are and what we do We are part of a group of public organisations (the lottery distributors) that distribute money raised from the National Lottery to good causes. That group is made up of: Arts Council England Arts Council of Wales National Lottery Community Fund The National Lottery
Publications
European Union exit guidance
We've pulled together some useful links to information from the Government and other agencies to help heritage organisations to prepare for the UK’s exit from the European Union.
Publications
Standard Terms for Grants: £10,000 to £100,000
Definitions: ‘we’, ‘us’, ‘our’ – the Trustees of the National Heritage Memorial Fund (who administer the National Lottery Heritage Fund). ‘ you’, ‘your’ – the organisation(s) awarded the Grant as set out in the Grant Notification Letter and any organisation which agrees to be a joint grantee and to
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Digital Skills for Heritage Tranche 5 funding: Answering The Sector's Digital Questions
Funding is available to organisations or partnerships that can answer small to medium-sized heritage organisation’s most pressing and frequently asked digital questions.
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Digital Skills for Heritage Tranche 7 funding: Connected Heritage
Funding is available for organisations and partnerships that can work with open and collaborative communities of practice to deliver heritage resources.
Publications
England, Midlands & East: delegated decisions 29 April 2021
Schedule of Decisions under delegated powers to the Head of Investment, England, Midlands and East on 29 April 2021.